Credits & billing

Scans consume credits from your organization's balance. Every transaction (grants, purchases, deductions, refunds, expiries) is recorded in an append-only ledger your admins can inspect.

Cost per item

Scan depthCredits / item
Fast5
Standard10
Advanced15
Deep20

The optional compliant-rewrite adds 5 credits per item — refunded automatically for every item that turns out clean. Advanced scans also refund the unused depth when the evidence layer wasn't needed.

Buying credits

Organization admins buy credit packages under Billing & Credits. New workspaces start with 25 trial credits. Card payments are processed securely via Stripe.

Validity — credits expire after 12 months

Purchased and granted credits are valid for 12 months. Any unspent remainder of a batch expires exactly one year after it was added — visible as an expire entry in the credit ledger. Consumption always uses your soonest-expiring credits first.

Failed scans

If a scan fails or stalls, its credits are refunded automatically by the cleanup job — you only pay for processed items.